db99 Safe Gaming

Responsible Gaming at db99 —
Safe, Mindful & Controlled Betting

We believe entertainment is truly enjoyable only when it stays within safe boundaries. db99's Responsible Gaming policy is here to help keep you healthy, happy, and in control.

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Why is responsible gaming important at db99?

Online betting and gaming, when enjoyed as a form of entertainment, can be a genuinely fun experience. But without control, it can slowly become a problem. db99 has established itself not just as an entertainment platform, but as a trusted name for millions of players across Bangladesh — and at the heart of that trust is our commitment to Responsible Gaming.

Responsible Gaming means building a mindset and a set of habits where you decide how long you play, how much you stake, and when to stop. db99 is ready to provide you with every tool and resource you need to make those decisions with confidence.

Recognizing the Signs of Gambling Addiction

It's not always easy to notice when gaming has shifted from a pastime to a dependency. If you recognise any of the following signs in yourself, it's time to take stock:

  • Repeatedly playing to try to win back losses (chasing losses).
  • Hiding your gambling activity from family or friends.
  • Spending more on betting than your budget allows.
  • Feeling restless or irritable when not playing.
  • Losing focus on daily responsibilities, studies, or work.
  • Betting with money taken on loan or borrowed from others.

If you notice any of these signs, don't be alarmed — contact db99 Support right away and activate our Protection Tools.

Db99's Responsible Gaming Policy: What We Do

At db99, responsible gaming isn't just a slogan — it's a genuine commitment at the heart of everything we do. We place the highest priority on every member's mental well-being and financial safety. Our platform includes built-in features designed to keep you protected at all times.

We believe every person knows their own limits. That's why we make it easy to set them — from deposit limits to temporary or permanent self-exclusion. Our Support Team is here for you 24 hours a day, 7 days a week.

Age Verification & Minor Protection

You must be at least 18 years old to open an account at db99. We verify age during registration and may request supporting documents when required. Under no circumstances are minors permitted access to our platform.

If you have younger siblings or children at home, please enable parental controls on your device and use a strong password for your db99 account.

Seeking help on your own — nothing to be ashamed of

Many people feel that asking for help is a sign of weakness. But the truth is — reaching out at the right time is one of the bravest things you can do. At db99, we provide support with complete confidentiality. Contact us, visit our Help Centre, or enable the Protection Tools directly from your account settings.

Important Notice

Betting should never be your primary source of income. Only play with money you can afford to lose — funds whose loss won't affect your day-to-day life.

Need help?

Visit our Help Centre and get direct support.

Help Centre

Learn the Rules

Read db99's full terms and conditions and stay informed about your rights.

Terms & Conditions

Db99's Responsible Gaming Tools

We put powerful protection tools in your hands — so you stay in control of your own play.

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once a limit is in place, it cannot be exceeded, and even you won't be able to raise it immediately if you change your mind.

Session Time Limit

Decide in advance how many hours you'll play. When your time is up, db99 will automatically alert you or log you out. Put a stop to excessive play before it starts.

Self-Exclusion

Exclude yourself temporarily (from 1 week up to 6 months) or permanently. During this period, your account will be completely inactive and no betting of any kind will be possible.

Reality Check

At regular intervals, db99 will remind you how long you've been playing and your total winnings or losses — so you can make informed decisions yourself.

Loss Limit

Set a maximum amount you're willing to lose per week or month. Once that limit is reached, no further bets can be placed — your account will be restricted automatically.

Account Cooling Period

If you've just experienced a significant loss or find yourself in an emotionally charged state, set a 24 to 72-hour Cooling Period to step back and make decisions with a clear head.

The Golden Rules of Responsible Gaming

Following these habits will ensure your experience on db99 remains a positive one, every time.

  • Play for entertainment only Never treat betting as a source of income. It's entertainment, not an investment.
  • Set Your Budget in Advance Decide how much you'll spend each day or week — and stick to it.
  • Don't pressure yourself to chase back losses Accept a loss for what it is. Chasing losses in the next game will only lead to bigger ones.
  • Never bet while drunk or in an unstable state of mind Decisions made on impulse tend to cause the most harm.
  • Take Regular Breaks Avoid long, uninterrupted sessions — take regular breaks to keep your mind clear.
  • Talk Openly with Your Family Be open and transparent with your loved ones about your gaming habits.

Check In with Yourself

Answer the following questions honestly:

  • Is gaming affecting your work or studies?
  • Are you spending less time with friends or family?
  • Are you betting with borrowed money?
  • Do you feel unsettled when you're not playing?
  • Do you feel upset every time you take a big loss?

If one or more of your answers is "Yes"

Please visit our Help Centre Contact us or enable the Protection Tools directly from your account settings.

Frequently Asked Questions (FAQ)

Answers to common questions about Responsible Gaming.

Log in to your db99 account and navigate to "Account Settings" → "Responsible Gaming". From there, you can set daily, weekly, or monthly deposit limits. Reductions take effect immediately, while increases are subject to a 24-hour cooling period.

Yes — when self-exclusion is activated, your main account balance remains protected and can be withdrawn. Bonus balances, however, may be forfeited. For more details, visit our Help Centre Contact us.

Absolutely. Creating an account on db99 requires you to be at least 18 years of age. Age is verified during the registration process, and supporting documents may be requested in cases where there is any doubt. Our tech team continually works to strengthen these safeguards.

You can set a Reality Check in your account settings for every 30 minutes, 1 hour, or 2 hours. When the interval is reached, db99 will display a pop-up showing how long you've been playing and your net wins or losses. You can then choose to continue or stop.

Yes. Using the Cooling Period feature, you can pause your account for anywhere between 24 hours and 30 days. During this time, logging in or placing bets will not be possible. For a longer break, use the Self-Exclusion feature.

If you believe a family member or friend may be struggling with a gaming addiction, please reach out to our Help Centre Reach out to us. Our team will guide you through your options, and your account will be reviewed if necessary.
Join db99

Play responsibly and enjoy the experience

Join db99's responsible gaming environment. Enjoy an exciting betting experience within safe limits — get started today.

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